We have noticed that some emails never arrive at their recipients.
There seems to be especially a problem with emails at hotmail.co.uk, hotmail.com, live.co.uk, msn.com and outlook.com. connected with the olc.protection.outlook.com server host.
Please let us know if you have a feeling that your emails have not been responded to. We usually respond to emails within ten days.
Please also add the White Rose UK domain and email address to the list of ‘safe senders’ or ‘NOT junk’ in your outlook or other email client or provider.