Former Universal Credit Agent Reveals Truth about Shocking Processes Behind the Benefit

I’ve worked as a customer service agent for the last few years, the last year on UC helpline. The inhumane processes I saw while I was there were nothing short of despicable. In this series of videos, I’m going to reveal the truth behind the processes and what we can do to move forward. I hope this video helps and please keep a look out for pt.2. Alan. (Alan McClemont/YT)




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